Went back to Outlook - it worked right away. Created it in the Windows 10 mail app - success. I tried to create it in Outlook - failed. Just to make sure I tried my other account. I then immediately tried to go back to Outlook and recreate the account (it had failed not 10 minutes prior) - and Then I fired up the Windows 10 mail app and added the account - it worked. I tried one more time to recreate my account in Outlook - no luck. For reference, I have two email accounts and both were causing problems. I even sat on the phone with Microsoft technical support for 90 minutes until that tech gave up and kicked it up a level. I've tried every suggestion on this and other threads: clearing credential manager, running the Office troubleshooting tools, deleting and trying to recreate profiles, registry edits, etc - nothing works.
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